Our optimized workflows create advantages for RIAs, family offices, foundations & endowments, private banking, retirement services, and providers of trust and custody services.
Our optimized workflows create significant advantages. Consider this vivid “before-and-after”:
Serving investors as Managing Agent, Trustee, or Successor Trustee, Edward Jones Trust Company is a jewel in the crown of Saint Louis-based Edward Jones – a 98-year-old financial-services giant with seven million clients and over $1 trillion in AUM worldwide.
Until LAVA stepped in, here’s what this Trust company also had: complex, sequential workflows; systems that duplicated work; and a glut of documents, forms, and spreadsheets. But Edward Jones learned that spreadsheets are typically stale on arrival.
When it did, it called LAVA.
Within three months we automated two key processes – Operational Requests and Account Closing. And by the end of month-four we automated Account Onboarding and Asset Transfer, as well. How’d we do? Judge us by the steepest of these challenges: our transformation of Account Onboarding – a uniquely complex process.
For Edward Jones Trust, our scalable onboarding solution cut the number of:
Steps by 56%
Handoffs by 100%
Forms and spreadsheets by 85%
Year-over-year business growth: 60% with the same staff levels
Our dynamic software will give you a better overview and better control. See some samples below.